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FAQ

OUR PRODUCTS

What are the products made of?

Our jewelry is made of 100% Copper with 22K Gold plating on it. Our USP is the superior quality of the gold plating and its color.

Do you offer any warranty?

Yes, we offer one year manufacturing and color warranty. However, the color remains intact for 7-8 years with proper care.

Can you create a custom design for me?

No, we don't offer customized service.

DELIVERY

How long does it take for the products to get delivered?

Prepaid orders take 3-6 days to deliver. Cash on delivery may take 6-9 days.

Do you provide order tracking?

Yes. we use traceable shipping services. As soon as the product is shipped, we send the tracking details via email and SMS.

return & refunds

Do you accept returns?

Yes, we have a easy 7-days return and refund policy. If you are not satisfied with the product, you need to let us know within 3 days of getting the item. You can return/exchange the item as long as the item is in original condition.

How long does it take for refunds?

Once the returned item is received by us, we process the refund within 24 hrs. It may take up-to 7 days to reflect in your bank statement.
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